Terms of service

HortiAdvisor strives to ensure that all information on pages hosted by hortiadvisor.com or HortiAdvisor’s subdomains is correct and up to date. We cannot, however, accept responsibility for the content of external websites linked to hortiadvisor.com. Third-party content is accessed at the user’s own risk.

Hortidvisor.com cannot accept responsibility for any loss or inconvenience caused by reliance on any material on this site.

Privacy policy

Last edited: 2022-12-20

We at hortiadvisor.com (“we”, “us”, “Website” or "HortiAdvisor") respect your privacy. This Privacy Policy (“Policy”) applies to personal and customer information (“information”) obtained by HortiAdvisor through our Website or any other source to which this Policy is linked or referenced.

The Policy describes the types of information we obtain about visitors of our Website ("You", "Your") and how we use said information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.

For the purpose of the General Data Protection Regulation 2016/679 and any implementing legislation (the "GDPR"), we will be the data controller responsible for any personal data we process.

1. Types of information we obtain

1.1. Non-personal Information:

1.1 (a) When you visit hortiadvisor.com our system obtains information regarding your use of our Website through automated means, including, but not limited to, web server logs, JavaScript and similar technologies.

1.2. Personal Information:

1.2 (a) We may obtain your personal data from the following sources:
i) from you directly (through the website or online forms); and/or
ii) from third parties, service providers that are assisting us in providing you with a service

1.2 (b) By voluntarily providing us with personal information, including, without limitation, by using the Website, you expressly and irrevocably agree to our use of your personal information by this Privacy Policy. If you provide personal information to us, you acknowledge and agree that such personal information may be transferred from your current location to the servers of the Website and to the servers of authorized third parties unless the applicable law permits it.

1.2 (c) Personal Information does not include publicly available information lawfully made available from government records or information that is deidentified or aggregated.

2. How we collect information?

2.1. We may collect personal identification information such as your email and name from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information. We may collect non-personal identification information about you whenever you interact with our Website.

3. How we use the information we obtain?

3.1. We use your Personal Data to:

  • Provide HortiAdvisor services
  • Fulfill your requests
  • Communicate with you
  • Improve our products and services
  • Develop new services or products
  • Personalize and tailor your experience on HortiAdvisor
  • Operate our business
  • Understand how users are engaging with HortiAdvisor
  • Protect HortiAdvisor, our users, or others. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm HortiAdvisor, our users, or others.

3.2. We use your Personal Data on legitimate grounds and with your consent.

3.3. On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

  • To identify you for communication purposes
  • To provide you a service or to send/offer you a product
  • To communicate either for sales or invoicing

3.4. On the ground of legitimate interest, we Process your Personal Data for the following purposes:

  • To send you personalized offers (from us and/or our carefully selected partners);
  • To administer and analyze our client base (purchasing behavior and history) in order to improve the quality, variety, and availability of products/ services offered/provided;
  • To conduct questionnaires concerning client satisfaction

3.5. Areas in which we may use your personal information include, but are not limited to, providing you with email newsletters, feedback and especially the ability to comment on articles, interactive forms. If you provide us with your email address, you may receive periodic promotional emails from us and carefully selected partners with information regarding special offers or services in case you provide a concent for such actions from our side. You may also receive informational emails from us related to administrative notices regarding the operation of the Website. You may at any time withdraw your consent to receive electronic advertising emails by sending a withdrawal notice to HortiAdvisor or by pressing the dedicated button ("an unsubscribe button") in any email from HortiAdvisor.

3.6. We may share your information with the following types of third parties:
a) technical support providers who assist with our website and infrastructure,
b) third party software providers, where the provider hosts the relevant personal data on our behalf;
c) professional advisers such as solicitors, accountants, tax advisors, auditors and insurance brokers;
d) providers that help us generate and collate reviews in relation to our goods and services;
e) our advertising and promotional agencies carrying out our marketing campaigns on our behalf and to advertise their own products or services that may be of interest to you; and/or
f) service providers that assist us in providing our services.

3.7. We may share your information with Law enforcement or government bodies.
We may disclose your personal data as permitted by law in order to investigate, prevent or take action regarding illegal activities, suspected fraud, violation of our intellectual property rights, situations involving potential threats to the physical safety of any person, violation of our agreements, or as required by law.

4. Cookies

4.1. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from the Website and stored on your computer's hard drive.

4.2. Like many websites, We use "cookies" to collect information. We use cookies on our Website to collect data about your visit and to allow you to navigate from page to page, count visits, and see which areas and features of our Website are popular. This helps us to gather feedback in order to constantly improve our Website and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.

4.3. You can control and/or delete cookies if you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being stored therein. If you do this, however, some services and functionalities of our Website may not work.

For more information about cookies, visit allaboutcookies.org.

5. Third-party links

5.1. Occasionally, at our discretion, we may include or offer third-party products or services on the Website. These third-party providers have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked services. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these services. To ensure your privacy is protected, we recommend that you review the privacy statements of these other linked sites, applications, or other digital platforms.

6. Analytics

6.1. To determine how many persons visit our Website and to better understand the areas of greatest interest to our visitors, we reserve the right to have relationships with web analytics companies that compile this information for us. For further information, consult the privacy policies of the web analytics company we use: Google Inc. http://www.google.com/intl/en/privacy.html

6.2. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

7. Children

7.1. We do not intend to solicit or collect Personal Information from anyone under the age of 16 or under the legal age of your country, if it is higher. If you are under 16 or are not of a legal age of your country, you shall not provide Personal Information on this Site.

8. Your Rights

8.1. You are entitled to obtain information from us on how we handle your personal data, to see copies of all personal data held by us and to request that your personal data is amended, corrected or deleted from our systems. You can also limit, restrict or object to the processing of your data. We do not carry out any decision-making based solely on automated processing, including profiling.
If you gave us your consent to use your data, you can withdraw your consent at any time. Please note that even if you withdraw your consent, we can still rely on the consent you gave as the lawful basis for processing your personal data before you withdrew your consent.
You can object to our use of your personal data where we stated we rely on our legitimate business interests to do so.

8.2. If you want to request that we no longer use and process your information to provide you services as well as withdraw your personal data please write us at [email protected]. We will respond to your request within 30 (thirty) days.

9. Your California Privacy Rights

If you are a California resident, you have the right to:

9.1. Opt-out of the sale of your Personal Information to certain affiliates and other Third Parties for their marketing purposes. To exercise this right, please submit your request by emailing [email protected]. You do not need to verify your identity to opt out.

10. Transfers Of Personal Data Outside The Eu/European Economic Area

10.1. We share your personal data with our affiliates in the EU and outside the EU. International transfers with HortiAdvisor affiliates outside the EEA are governed by EU Commission-approved Standard Contractual Clauses for Controllers and, where relevant, for Processors.
We share personal data with external vendors or service providers, or suppliers that we engage to perform services or functions on our behalf and under our instructions. Where these vendors are located within the EU, we ensure they are contractually obligated to comply with the EU data protection rules. We also ensure in our contracts with these organizations that they only Process Personal Data following our instructions to provide the agreed services and protect the integrity and confidentiality of your personal data entrusted to them.
We may also disclose personal data to our advisers, consultants, law enforcement, public authorities (such as tax and social security bodies), the police, prosecutors, courts, and tribunals. All these recipients are responsible for complying with the EU data protection rules.

Changes to this Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you. We will post a prominent notice on our Website to notify you of any significant changes to our Privacy Policy and indicate at the top of the Privacy Policy when it was most recently updated.